Ulta Is the Latest Beauty Retailer to Temporarily Close Its Stores
All U.S. locations will close in response to the COVID-19 pandemic.
Ulta is the latest beauty retailer to temporarily shutter its retail stores due to the Coronavirus pandemic. CEO Mary Dillion announced on March 17 that all U.S. store locations will close on Thursday, March 19 to at least Tuesday, March 31.
In her statement on Ulta's website, Dillion says that the company will continue to pay its store employees during the closure period and will also provide benefits for those currently enrolled.
During the closure, purchases can still be made on Ulta.com and the Ulta app. The company is now offering free shipping on orders of $15 or more, and its 60 day return policy is still in effect. However, Ulta's buy online, pick up in store option will not be available while retail locations are closed. But the good news is that Ulta's popular 21 Days of Beauty sales event is still in full swing.
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"I want to make sure that our guests and associates know there is nothing more important than our collective health and safety," Dillon wrote. "We look forward to the time when we can re-open our stores, bring our associates back together, and invite you back in to Ulta Beauty. Until then, please take care of yourselves, your loved ones, and others who may need help."
The decision to close comes after Ulta's followers flooded its social media accounts with comments asking the retailer to temporarily close in order to keep its employees and customers safe throughout the evolving COVID-19 pandemic.